Shipping and Returns
We’re thrilled to share our love of coffee with you—wherever you are!
Shipping
Processing Time:
Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking info once your order ships.
Delivery Times:
UK Standard Shipping: 3 - 5 business days
UK Express Shipping: 1–2 business days
International Shipping: unfortunately, we do not offer international shipping at this time.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected delivery option. Free UK shipping on orders over £50.
Local Pickup:
We offer free local pickup at our café. Select “Local Pickup” at checkout and we’ll notify you when your order is ready.
Returns
Perishable Goods:
Due to the nature of our coffee and other consumables, we’re unable to accept returns on perishable items unless they arrive damaged or incorrect.
Merch & Equipment:
We accept returns or exchanges on unused merchandise (e.g. Coffee dripper set, merchandises ) within 14 days of delivery. Items must be in original condition and packaging.
How to Start a Return:
Email us at [your email] with your order number and reason for return. We'll guide you through the next steps.
Return Shipping:
Customers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a tracked service.